Are you having trouble setting up your Google Business Email on your mobile device or with another email client? We have included instructions below on how to connect the Business Email to a few third-party clients below.
Follow the steps below to set up Google Business Email on your iPhone:
Step 1: Open up the “Settings” app on your iOS device, and go to the "Mail, Contacts, Calendars" section (sometimes named just “Mail”).
Step 2: Select "Add Account".
Step 3: From there, choose “Microsoft Exchange” as the type of account (do not choose “Google”).
Step 4: Type in your Google Business Email address under “Mail”. Then, re-enter your Google Business Email address under “Username” (including the @yourdomainname).
Step 5: Enter your password and give this email account any description that you like, such as "Business Email".
Step 6: Press the “Next” button at the top of the screen. At this point, you may see a message appear saying “Unable to Verify Certificate”—if this appears, just hit “cancel”. Type m.google.com in the "Server" box that appears at the top of the screen.
Step 7: Then tap “Next”. Your email is now connected to your iOS device successfully!
In order to proceed with setting your email up to Apple, you will need to complete 2 sets of steps.
First, enable IMAP in your email account via these steps:
Sign in to Gmail.
Click the gear icon in the upper right-hand corner and select “Gmail settings”
Click “Forwarding”, then “POP/IMAP”
Select “Enable IMAP”.
Configure your IMAP client and click Save Changes.
Once you have enabled IMAP in Google email you will then proceed to Apple Mail and follow the steps below.
Step 1: When the Mail app is open, Select Mail > Preferences
Step 2: Go to Accounts tab
Step 3: Click "+" symbol to add a new account. Type your full name, email address, and password
Step 4: Click Continue
Step 5: Fill in all necessary fields to include the following information:
*Incoming Mail Server*
Account Type: IMAP
Description: (You can type a description for your mail)
Incoming Mail Server: imap.gmail.com
Username: info@yourdomainname
Password: your domain email password
Click Continue
*Outgoing Mail Server*
Description: You can type a description for your mail
Outgoing Mail Server: smtp.gmail.com
Username: info@yourdomainname
Password: your domain email password
Click Continue
Step 6: Check the Account Summary and then click Create
Step 7: You will now have access to your Business Email in your Apple mail. Your email is now connected successfully!
Google Business Email Option:
Thank you for choosing us as your business email service provider. A branded email shows the world your company is professional and ready for business. To set up and sign into your Google Business Email service, please follow the steps below.
1. Go to the inbox of the email used to register your {brand} account. This is the email address that you use to log into our site. You should have received an email with the subject “Google Account Information”. This email is sent automatically to you after your purchase is completed. Please click on the link within the email and take note of the temporary password provided. This link will take you to a page that guides you through the necessary steps to begin setting up your Google Business Email. When prompted, enter the email address you are registering with Google Business Email, e.g. info@your domain.com and the temporary password provided in the “Google Account Information” email that you received.
2. If you already have a Gmail account (personal or otherwise), you will then be taken to a “Choose Account” page with your accounts listed. Please click on the “Add Account” link on the bottom and enter the email address you are registering e.g. [email protected] and the temporary password provided into the spaces provided.
If you do not see a “Google Account Information” email in your inbox, please be sure to check your spam or junk email folders. If you still cannot locate the email, contact our customer service team using our Support Form
Thank you for choosing us to host your G-Suite Services! Immediately following your purchase you will be prompted to “Get Started” setting up your account. This prompt includes your temporary password for your G-Suite services.